Smoker & Company

First Level Tech

Job Locations US-PA-Leola
Posted Date 1 month ago(1/23/2018 1:24 PM)
# of Openings
Information Technology


Smoker & Co. is a successful, busy CPA firm with offices located in Lancaster and Berks County. We have a strong, established client base and we are looking for the best professionals to join our team.


We are currently seeking a full time First Level Tech for our growing companies. We are well organized and efficient while still maintaining a personal touch.



  • Transfer QB files to/from thumb drives and through RAS service
  • Order toner, keep inventory of toner, change toner as needed.
  • Setup projector and laptop for company seminars.
  • Install printers for Team members.
  • Clear printer jams for Team members.
  • Change phone extensions and names for team members.
  • Update team members info on copiers as needed.
  • Provides support for paperless management system.
  • Complete tech requests for employees in a timely manner
  • Setup QB training classrooms as needed.
  • Create user accounts on network.
  • Create Citrix user profiles as needed.
  • Setup workstations.
  • Wipe hard drives for computers to be sent back to manufacturer.
  • Clean/organize server room.
  • Complete tech requests for clients as needed.



  • One year of help desk experience.
  • Able to work with other team members and supervisors.
  • Ability to work quickly and efficiently.
  • Microsoft Office (Word, Outlook, & Excel)
  • Experience with QuickBooks, Ultratax and GoFileRoom is a plus, but not required


Compensation is based on relevant experience.


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