Smoker & Company

  • First Level Tech

    Job Locations US-PA-Leola
    Posted Date 2 weeks ago(7/9/2018 8:26 AM)
    # of Openings
    Information Technology
  • Overview

    Smoker & Co. is a successful, busy CPA firm with offices located in Lancaster and Berks County. We have a strong, established client base and we are looking for the best professionals to join our team.


    We are currently seeking a full time First Level Tech for our growing companies. We are well organized and efficient while still maintaining a personal touch.



    • Transfer QB files to/from thumb drives and through RAS service
    • Order toner, keep inventory of toner, change toner as needed.
    • Setup projector and laptop for company seminars.
    • Install printers for Team members.
    • Clear printer jams for Team members.
    • Change phone extensions and names for team members.
    • Update team members info on copiers as needed.
    • Provides support for paperless management system.
    • Complete tech requests for employees in a timely manner
    • Setup QB training classrooms as needed.
    • Create user accounts on network.
    • Create Citrix user profiles as needed.
    • Setup workstations.
    • Wipe hard drives for computers to be sent back to manufacturer.
    • Clean/organize server room.
    • Complete tech requests for clients as needed.



    • One year of help desk experience.
    • Able to work with other team members and supervisors.
    • Ability to work quickly and efficiently.
    • Microsoft Office (Word, Outlook, & Excel)


    Compensation is based on relevant experience. 


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